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Old 13-02-25, 22:54
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Default Ancestry DNA

I have my DNA on Ancestry but also manage my husband’s. He has no idea of family history so lets me do the lot.
I’ve always been able to view his DNA via my account, where it has “ view another” However, I can’t do that now.
It has my name and if I click the arrow to the right it has view another under my name, but won’t open or show any others I manage.

Can someone who manages another account have a look please.
Not sure if it’s a glitch or they’ve changed something else.
Thanks.
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Old 13-02-25, 23:02
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I can access the DNA results fo 3 other people and I can still see them all, but I don't know if my access is the same as managing their results.
There is just an arrow beside my name when I look at the DNA matches, and they all still open under that arrow
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Old 13-02-25, 23:54
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I don't know whether you're using an app or a browser, Libby, but when I am using a browser, if I hover my cursor over the arrow a pop-up appears which says "View another test" but can't be clicked on, whereas if I actually click on the arrow, the list of other tests appears.
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Old 14-02-25, 00:05
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I’ve got the “view another test” but when I click on that nothing happens and it stays on mine. I might refresh it all.
I’m using it through a browser not the app. Cannot work out the app……lol
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Old 14-02-25, 09:02
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I had the same problem but Kate resolved it


https://www.genealogistsforum.co.uk/...ad.php?t=32685
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Old 14-02-25, 09:43
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You don't click on "view another test", Libby - you have to click on the actual arrow.
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Old 14-02-25, 09:47
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Thank you. Why do they make it hard?
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