Two step verification

[Glen TK]

If you go the email route they send a code and also a longer one time access code, if you lose the latter it disables 2FA until you login and set it up again.

[Phoenix]

It's the logging in that's the problem. I manage two accounts whose owners are dead and email addresses are disabled.

[kiterunner]

But will you need to log into their accounts, Phoenix? Don't you access their DNA tests from your own account anyway?

[Phoenix]

That's the aspect that I'm not clear about, Kite.

[JBee]

I managed to do it ok for two accounts to send text number to my mobile - and ancestry sent emergency codes should I ever need it for both trees. Just need to check the third account.

[kiterunner]

The 2 step verification stuff has just come up on my account, and once I had chosen my option and put the code in, I could look at all the DNA tests that I have access to.