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  #1  
Old 24-03-26, 14:05
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Phoenix Phoenix is offline
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Default A problem with Protools

I've found a relation 60cM in common and have worked out our mutual ancestors.
Thought I'd upgrade to Protools as, besides the possibility of an NPE, there are the descendants of six sisters to work through.

But when I click on upgrade to Protools, I get a blank screen.
This could be
  1. My laptop
  2. Ancestry glitch
  3. Protools no longer available
Does anyone else have this problem?
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  #2  
Old 24-03-26, 14:07
ElizabethHerts ElizabethHerts is offline
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Ancestry has been playing up over the past 24 hours so it might be a glitch. Try again later.

It's annoying when you have paid and only have a certain time frame to work in.
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  #3  
Old 24-03-26, 15:37
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Thanks Elizabeth.
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Old 24-03-26, 17:32
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kiterunner kiterunner is offline
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You could also try on a different browser.
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  #5  
Old 24-03-26, 17:44
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I did. No joy.
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  #6  
Old 04-04-26, 13:56
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It clearly was an Ancestry issue. Can at last upgrade, though as I've sorted out the issue (with the fifth sister I investigated!) I no longer need the Protools.
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