Genealogists' Forum - We have branches everywhere!



Go Back   Genealogists' Forum - We have branches everywhere! > Research > DNA Questions

Reply
 
Thread Tools Display Modes
  #1  
Old 04-11-23, 06:28
Phoenix's Avatar
Phoenix Phoenix is offline
Member
 
Join Date: Sep 2009
Posts: 6,647
Default Two step verification

Ancestry is introducing this for DNA. I manage DNA for two deceased relatives. Email addresses have been cancelled so I can't pretend to be them. Does this mean we will lose access to such accounts?
To protect their identity they did not use their real names.
__________________
The chestnuts cast their flambeaux
Reply With Quote
  #2  
Old 04-11-23, 07:52
Janet's Avatar
Janet Janet is offline
Member
 
Join Date: Nov 2010
Location: Niagara County
Posts: 2,012
Default

Can't you go around the email, Phoenix? I've just gone into Ancestry and set it up for my own account. They gave me a choice of email or phone. I chose phone. (Must be a mobile phone so that it can receive texts.) They sent me a code, I entered it, and voilĂ .

EDIT:
Also, I'm not entirely certain it's actually required. Poking around my Account Settings, it would appear I can turn 2FA on or off, so maybe you can just ignore it. Personally I use the two-factor feature anywhere I can. It's far safer.
__________________
My time and date


Janet (Niagara)

Last edited by Janet; 04-11-23 at 07:57.
Reply With Quote
  #3  
Old 04-11-23, 09:24
JBee JBee is online now
Member
 
Join Date: Jan 2010
Location: West Midlands
Posts: 1,849
Default

I manage husbands and son's dna's on my paid ancestry subscription - they don't have a paid sub so I rarely go into their accounts.

So do I do it for my account or both of theirs.

OH had huge problems yesterday trying to change phone number on a government site - it used phone authentication but our phone rejects unknown numbers - even when we changed to allow it - it still refused to connect. It then rejected the password but eventually after hours it worked and he changed the phone number.
__________________
Reply With Quote
  #4  
Old 04-11-23, 12:11
kiterunner's Avatar
kiterunner kiterunner is online now
Administrator
 
Join Date: Aug 2009
Location: Nottingham
Posts: 25,301
Default

Quote:
Originally Posted by JBee View Post
I manage husbands and son's dna's on my paid ancestry subscription - they don't have a paid sub so I rarely go into their accounts.

So do I do it for my account or both of theirs.

OH had huge problems yesterday trying to change phone number on a government site - it used phone authentication but our phone rejects unknown numbers - even when we changed to allow it - it still refused to connect. It then rejected the password but eventually after hours it worked and he changed the phone number.
Someone I know has 2FA for their taxes and they have changed phones (though they still have the same number) and no longer has access to the old phone, and when they tried to log in to do their taxes last year it was just impossible because there was no way to get in and if they phoned them up they were just held in a queue for hours. Luckily they had been sent a letter saying they didn't need to submit a tax return so they just gave up in the end. So I am wary of 2FA.
__________________
KiteRunner

Family History News updated 29th Feb
Findmypast 1871 census update
Reply With Quote
  #5  
Old 04-11-23, 12:08
kiterunner's Avatar
kiterunner kiterunner is online now
Administrator
 
Join Date: Aug 2009
Location: Nottingham
Posts: 25,301
Default

I think it will just be used for when you log into your own account, Phoenix, so if you are the manager of those DNA tests and access them from your own account it shouldn't cause any problems.
__________________
KiteRunner

Family History News updated 29th Feb
Findmypast 1871 census update
Reply With Quote
  #6  
Old 04-11-23, 17:24
Olde Crone Olde Crone is online now
Member
 
Join Date: Aug 2009
Posts: 4,816
Default

After happily and easily buying premium bonds online for years, they suddenly rejected my browser (which I have tried and failed to change: yet another story). I went to the library and they assured me it was safe to use my debit card on their computers. I tried to access my account but it now does 2FA - to my home phone! Useless in the library of course and guess what, you need 2FA to change to a mobile number - how pleased will they be in the library when my phone rings not once but twice. I gave up.

OC
Reply With Quote
  #7  
Old 04-11-23, 19:31
Mary from Italy's Avatar
Mary from Italy Mary from Italy is offline
Member
 
Join Date: Aug 2009
Location: N. Italy
Posts: 3,732
Default

You should be able to download a different browser to your home computer or phone with no trouble. What problem did you have?
Reply With Quote
  #8  
Old 04-11-23, 20:36
Olde Crone Olde Crone is online now
Member
 
Join Date: Aug 2009
Posts: 4,816
Default

Mary,

I use a kindle at home and it just will not allow a download of a different browser - seems to be a common problem with kindle. I am thinking of upgrading to a laptop, lol, I really don't have room for a computer in this flat.

OC
Reply With Quote
  #9  
Old 04-11-23, 20:57
Mary from Italy's Avatar
Mary from Italy Mary from Italy is offline
Member
 
Join Date: Aug 2009
Location: N. Italy
Posts: 3,732
Default

Ah, what a nuisance!
Reply With Quote
  #10  
Old 08-11-23, 05:54
Kit's Avatar
Kit Kit is offline
Member
 
Join Date: Aug 2009
Posts: 3,716
Default

the change is due to some other DNA companies being hacked. While it might be annoying, it is to protect your privacy.
__________________
Toni
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 13:17.


Hosted by Photon IT

Powered by vBulletin® Version 3.8.7 PL3
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.