Great Aunt Sallie ... Nightmare!

[ElizabethHerts]

Originally Posted by Phoenix

Got there by searching for Winifred White

Thanks, Phoenix. The search facility is very hit and miss.

William Percival White was my great-great-uncle, the brother of Herbert Edward White, my great-grandfather. His line has sadly died out. He had three children - two sons and a daughter. The daughter committed suicide in 1926 when she wanted to marry a man her parents regarded as unsuitable. The younger son was epileptic and didn't marry. He ended his life in an institution. The elder son had a bright future. He married, had a daughter and ran the family business. When he committed adultery and left his wife, my great-great-grandmother changed her will and his share was drastically reduced. His daughter married but had no children.

[ElizabethHerts]

Originally Posted by Rachel

Yayyyy
Well done.

Tried many many times to order the document but each time I fill it in and press the thingie, it takes me back to the order page.

Check your basket. Mine did just that but there was an item in my basket, which is the will I'm ordering.

[Anstey Nomad]

It worked for me.

[Rachel]

I SEEM TO HAVE DONE IT!!!

YES shouting lol
What a palava. Nothing was working, not even my email address
Had to re register.

Now I have to wait to see if it arrives and is anything useful.

[Merry]

Fingers crossed!

[Rachel]

Good morning ... not!!!

I have had an email to say that my document is ready for downloading.

There's no link and I haven't a clue how to find it
Tried putting in my email/password on the Gov.UK site and it said it was wrong.

More help please *sobs*
Sorry to be such a nuisance

[ElizabethHerts]

Originally Posted by Rachel

Good morning ... not!!!

I have had an email to say that my document is ready for downloading.

There's no link and I haven't a clue how to find it
Tried putting in my email/password on the Gov.UK site and it said it was wrong.

More help please *sobs*
Sorry to be such a nuisance

I had an email waiting this morning saying my will was ready.

You need to sign in before you can do anything else. I can't help with that.

Once you are in, along the black bar at the top the second heading will say "My Orders" . Mine says "My Orders (6)".

Once you have clicked on that you need to scroll down and you should see a box where the first heading is "Active Orders". (The second heading is "Expired Orders".

It will tell you "Download will" and perhaps "Download Grant". Then it should be straightforward.

[Rachel]

It keeps saying my email or password is wrong

So, I clicked on change password and am awaiting a response

[Rachel]

Please can one of you give me a link to where I sign in?

Nothing's working properly

[Merry]

Where it says Sign in on the black bar at the top:

https://probatesearch.service.gov.uk/sign-in