After happily and easily buying premium bonds online for years, they suddenly rejected my browser (which I have tried and failed to change: yet another story). I went to the library and they assured me it was safe to use my debit card on their computers. I tried to access my account but it now does 2FA - to my home phone! Useless in the library of course and guess what, you need 2FA to change to a mobile number - how pleased will they be in the library when my phone rings not once but twice. I gave up.
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