#61
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Well the Will I ordered on 26 July due 10 August finally turned up yesterday but they managed to provide an incomplete Will, there is at least one page missing so have now had to submit a query asking for the rest to be provided.
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#62
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I've had the same problem, NickiP. They then sent me a Will which was totally different from the one I'd applied for and I'm still waiting for the one I'd ordered. Would rather have the higher priced service as before - at least they got it right!
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#63
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Quote:
Working on Nicki's timescale, mine should be with me in the next few days, hopefully.
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Glen |
#64
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Glen, did you use the contact form on the website? If you sign in to your account it gives you a drop-down menu where your order numbers appear.
I would imagine they have at least organised a fast reply to that contact method, even if everyone gets the same standard response. |
#65
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#66
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I emailed them yesterday about the 2 I ordered in August.
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Lynn |
#67
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Hi Liza,
Yes I did use the contact form and still no sign of mine ordered Jul 30. I'll give them until the end of next week, then try again if nothing is forthcoming in the meantime.
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Glen |
#68
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Still waiting for the one I ordered on the 27th July.....Not so patiently now
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Avatar..St Peters Church Thundersley Essex 'Take nothing on its looks, take everything on evidence. There is no better rule' Charles Dickens, Great Expectations. |
#69
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Just received the first of the 16 wills I ordered due Aug 14. No sign of the rest.
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Glen |
#70
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Only 2 months late. This is not looking good for them being kept at the cheaper price.
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Toni |
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