FMP - how do you report a problem with an image?

[kiterunner]

I can't see a "report image problem" button on the British India Office images; is there any way I can do it, anyone know?

[Mary from Italy]

Can't see anything, no - might be worth reporting to them through the feedback page.

[kiterunner]

Thanks, Mary.

[Kit]

It's normally easy when you view the image. There is no facility with the India Office Records.

[kiterunner]

I sent them an email and got a reply from them saying they got the same problem with the image and they would look into it.

[Kit]

my problems have been transcription errors. Anyone else who wants the images will have to search just like I did.

[kiterunner]

My problem was that the image wouldn't load, not that there is a transcription error.

[Kit]

I've had a couple that wouldn't load. I refreshed the page, or selected another record and went back to the original and it worked, luckily.

Check any images you download too, as I found a few where only half the page downloaded. It gets a lot slower when there are more online.

[kiterunner]

Yes, I tried downloading the problem image too and got an error message.

[Kit]

Have you come across any records where there is only a transcription? I don't mean the recent records where not all the information is released, the one I am talking about is in 1878.

I'm a bit confused as I had thought he had probably died in the Mutiny as his regiment was involved and his wife's death in 1875 refers to him as the late James but I can't see the image to confirm the dates.