Ancestry inconsistency

[Kit]

I have a premium subscription and I have no understanding of what I am allowed to access but there seems to be no consistency.

I have been looking at Australian records for a few days and adding them to my online tree with no problem but today it wont let me access what I know I can access for free elsewhere (ie NSW BDM records) and I have partial access to the Anglican records. It is very odd and more than a little annoying, given they are mostly green leaf hints.

It wont let me look at all the records I've added to my tree even though I only started the tree after the subscription started.

I wish I knew what had happened so I could undo it.