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Old 25-03-20, 10:17
Sue from Southend's Avatar
Sue from Southend Sue from Southend is offline
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I've looked on their website and I can't see anything about a change of service during the crisis just wondering whether to place an order for a couple of certificates. I don't want the order and my money to get lost in any huge backlog

Has anyone else ordered from them recently?
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Old 25-03-20, 10:49
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It says this on their site, Sue:

Coronavirus

Following the introduction of the latest measures relating to non-essential work to reduce the spread of Covid-19, we may not be able to complete orders within the published timescales.

To help ensure that our services are accessible to those that need them most throughout this period, if you are able to do so we would ask that you delay making your order until a later date.

During this period we will not be able to provide information on the progress of orders, but please keep checking this page for further updates.
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Old 25-03-20, 12:50
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Quote:
Originally Posted by kiterunner View Post
It says this on their site, Sue:

Coronavirus

Following the introduction of the latest measures relating to non-essential work to reduce the spread of Covid-19, we may not be able to complete orders within the published timescales.

To help ensure that our services are accessible to those that need them most throughout this period, if you are able to do so we would ask that you delay making your order until a later date.

During this period we will not be able to provide information on the progress of orders, but please keep checking this page for further updates.
Thanks Kite. Where did you find that? I have clicked on various links and found nothing - feeling pretty stupid now.....
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Old 25-03-20, 13:26
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For me it was on the login page.

https://www.gro.gov.uk/gro/content/c...ates/login.asp
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Old 25-03-20, 14:41
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Sue from Southend Sue from Southend is offline
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Oh that's why then! My pc has saved my login details and just takes me straight to the main menu....

Thanks Merry
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