A reply!
"Hi Sue, thank you for your message and your patience as we checked in with our wider team. We can confirm that this issue occurred when the collection was updated last week and we apologise for any inconveniences it has caused to your research. Our team are aware of the issue and are working to have it resolved within the next 7-8 weeks. Thanks for taking the time to share the links as well. We take the concerns of our customers very seriously and all feedback is helpful. Thank you"
It'll be interesting to see how long it actually takes. Perhaps we should run a sweepstake
