View Single Post
  #19  
Old 07-03-19, 10:53
Kit's Avatar
Kit Kit is offline
Member
 
Join Date: Aug 2009
Posts: 3,716
Default

Quote:
Originally Posted by Phoenix View Post
BM has a well-contructed tree, and no Thru Lines.
The only reason I can see for this is that I refuse to name her parents on her tree. It is, after all, not MY tree, and she has living decendants who may have qualms.
I emailed ancestry the other day and finally got a rather rude reply basically saying "It might be the case that, since you have chosen not to disclose your details and the details of some members in your family, the system would not be able to recognize any information on your tree and provide you with ThruLines." It then goes on to tell me to read the ? mark on the website for more details.

I did read the more details section again and it says it needs 3-4 generations of information which my tree has. It does not have my Dad nor grandparents and only one tree names my grandma but without any other information.

Quote:
Originally Posted by Phoenix View Post
Those of you for whom Thru lines are working, have you named every ancestor?
Could someone please answer this question? Saves me wondering.
__________________
Toni
Reply With Quote