Did you say this was part of a Christmas present? I would say keep a record of what the lady told you and move on to another part of the tree. It could be that something will crop up at a later date to help this part, but I doubt that will happen 'any day now', so tell yourself you have done well to get this far! lol
Have we finished with John as well?
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 Merry
"Something has been filled in that I didn't know was blank" Matthew Broderick WDYTYA? March 2010
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