I'm getting a refund for one pdf. This is part of the email they sent me:
Quote:
We have been unable to process your application, please refer to the paragraph below.
*
Due to the nature of the original image, we are unable to produce a PDF of the entry you require.* You can apply for a certificate for which a new order would be required.
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I'm thinking if I order a cert from the GRO they may hand write what they think it says on their poor quality image, so I will try and order a copy from the local office.