London, Church of England, Deaths and Burials 1813-2003
The indexes for the above database on Ancestry are no longer linked to the images - if you click on a result it tells you that images are not available. But they are! The option to browse images is there to the right of the search boxes.
Can someone please have a look and make sure it's not my PC doing odd things before I point this out to Ancestry. Thank you |
Quote:
|
You're right, Sue, I also get the 'No image, text only collection' message
|
Thanks Maggie and Lindsay. I can't think of a sensible reason for this so I will complain gently to Ancestry if I can work out how!
|
I noticed on the report a problem drop down menu on that collection it won't let you select the one about missing images etc.
|
I've put a comment on their FB page - don't know if it'll make any difference!
|
A response from Ancestry's FB team , it remains to be seen whether it gets corrected!
"Thank you so much for bringing this to our attention, Sue! We sincerely apologise for any frustration or inconvenience caused, and will be sure to flag this with the relevant team for investigation right away. We sincerely appreciate you stopping by to share this with us, and are grateful for your patience and understanding as we work to get this resolved as quickly as possible. Wishing you a wonderful Sunday!" I must admit to be impressed with the reasonably quick response... |
Wow, I didn't know they had people working at the weekend!
|
It worked! The images are back..
Are you all as amazed as I am?:d |
Wow! Glad to hear it's fixed.
|
All times are GMT. The time now is 07:03. |
Powered by vBulletin® Version 3.8.7 PL3
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.